Today Ministry of Communication will identify the tender’s winner for improvement of informational automated system Federal Telephone Center for Collection of Citizen Opinions Regarding the Quality of Government Services. The cost of the contract is 15 mln.RUB. There are two participants – ZAO Krikunov and Partners Business Systems and Rostelecom Company.
Informational automated system Federal Telephone Center for Collection of Citizen Opinions regarding the quality of government services was drafted last year and is under the responsibility of Ministry of Communication. The system will solve the problem: how to receive the feedback from the citizen who used government services. The survey is planning to conduct on yearly bases.