J’son & Partners Consulting presents brief results of the research: Russian Distance Employment Market.


Key Questions of the Research:


In terms of this research, J’son & Partners Consulting analyzed the segment of distance employment, which is fully integrated in the company’s working process. The focus of the research is also instruments of distance business-processes provisioning, both as a separate solution and complex solutions, which allow to organize efficiently distance working process and to increase its productivity.


Practical Value of the Research


The research contains the following information: distance employment market structure and forecasts, the analysis of quality indicators, the comparison of instruments used for distance work.


Target Audience:


The research is aimed at specialized software developers, venture and investment funds, start-ups and research agencies.




J’son & Partners Consulting, in cooperation with Bitrix24 services, researched the current situation of distance employment market in Russia: market perspectives, existing platforms and instruments to plan, organize and control distance working process, the possible economic effect from the transition on distance employment by office workers.


The total economic efficiency from distance employment in terms of the country is estimated in 94 bln RUB per year. Cost-effectiveness for companies includes four key factors: no need to spend time on transportation (total cost saving – 22 bln RUB), availability to access the working place even during holidays and sick leaves (5 bln RUB), cost saving to maintain and rent office space (38 bln RUB excl. possible revenue from the lease of free office space and 64 – incl. the lease) and the cost saving on emoluments due to the geographic expansion (3 bln RUB).


In terms of the research, consultants conducted a survey: CEO’s of small, medium and large businesses in 15 Russian regions, which have distance employees.


The survey showed that 40% of all working time employees work on a distance in companies, which had implemented distance employment into their business-processes, half of such employees work on permanent basis.



Additionally, the results of the research revealed that general managers do see distance employment as a full alternative to the standard office work and don’t relate to it as “partial and defective”. This is proved by the level of wages, which companies are ready to pay to the distance employees.


General companies’ managers specify that the main advantages of distance employment are the cost deduction and increase of companies’ efficiency. Besides, respondents also marked the increasing mobility, expanded recruiting opportunities and flexible working schedule.



Various software is used to organize comfortable and effective working process – starting from the different instruments to solve some tasks till the complex systems, which allows to combine all necessary functions in one service. In particular, such solutions are being developed in-house or ordered from specialized companies.


Software that helps in organization of distance employment was researched by the following directions:


  • Co-work with documents;
  • Editing;
  • E-mails;
  • Individual and group instant messages;
  • Audio- and video communication (via IP-protocol);
  • CRM;
  • Corporate social network;
  • Tasks and projects management;
  • Working time recording;
  • Corporatedatastorage;
  • Calendars;
  • Reporting;
  • Human resources management;
  • Business-processes automatization;
  • Security control;
  • Others.


The influence of these services will continue. J'son & Partners Consulting’s opinion based on the survey: key focus of its development is lying not in the point of increasing the number of distance employees, rather than to increase the efficiency of business-processes. Managers are trying to figure out ways for employees to work from any place and at any available time, and not to be dependent on the office space. The border between office and distance work is fading and the presence in the office is becoming less and less important.


Detailed Results of the Research are Presented in the Full Version of the Report: Distance Employment Market in the Russian Federation




  1. Resume
  2. Definitions
  3. Introduction
  4. Sources and Methodology
  5. Overview of the Russian Distance Employment Market, 2012–2014

5.1. The Use of Distance Employment in Russia

   5.1.1. Spheres and Industries with Considarable Distance Employment Share

5.2. Overview of Distance Employment Technological Platforms and Solutions

5.2.1. E-mails and Work with Documents Online (Gmail/Google Docs, Live.com/Office Online and Others) Mail.ru Yandex.Mail ThinkFree Comparable Analysis of Services’ Functions

5.2.2. CRM and Projects Management Systems Asoft CRM SalesMax Iris CRM amoCRM BPMonline Mango Telecom Comparable Analysis of Services’ Functions

5.2.3. Task-Tracker Systems Jira Redmine Comparable Analysis of Services’ Functions

5.2.4. IP-Telephony, Chats and Messengers Viber ICQ Skype YouMagic SIPNET Mango Telecom Zebra Telecom Mail.ru Agent Comparable Analysis of Services’ Functions

5.2.5. Complex Solutions Bitrix24 Microsoft Office 365 Google Communigate Pro Megaplan ONLYOFFICE (Teamlab) Groupcamp Zoho Comparable Analysis of Services’ Functions

5.3. Distance Employment in Russia, 2012–2014

5.3.1. Key Players and Platforms Bitrix24 Onlyoffice (Teamlab) Megaplan Communigate Groupcamp Microsoft Office 365 Google

5.3.2. Spheres and Industries

5.3.3. Market Drivers and Barriers

5.3.4. General Estamations of Distance Employment’s Volume and Dynamics, 2012–2014

5.3.5. Development Forecasts

5.3.6. The Role of Distance Employment Instruments for Russian Labor Market

5.4. Users of Distance Employment Instruments

5.4.1. Market Structure: Types of Companies

5.4.2. Market Structure: Share of Distance Employees

5.4.3. Market Structure: Socially-Demographic Characteristics of Distance Employees

5.4.4. Market Structure: Employees Qualification

5.4.5. Market Structure: Employment Spheres сферызанятости

5.4.6. Market Structure: Distance Employees Working Hours

5.4.7. Distance Employees Revenue Structure

5.4.8. The Use of Software in Organizing Distance Work

5.4.9. Users Preferences by Instruments of Distance Employment E-mails and Work with Documents Online CRM and Project Management Systems Task Manager Systmes (Task-Trackers) IP-Telephony and Messengers Project Management Systems Corporate Social Networks Data Storage Complex Solutions

5.4.10. Users’ Prefernces: Satisfaction with Present Functionality

5.4.11. Field Research – Key Conclusion

5.5. Estimation of Distance Employment Solutions’ Efficiency

5.5.1. Estimation of Business Economic Efficiency Financial Result’s Estimation from the Most Effective Use of Working Hours Cost Saving on Office Work Place’s Maintainance The Expansion of Employment Geography and Deduction of Emolument’s Costs

5.5.2. Potential Growth Estimation Techonological Tendencies and Requierements to ICT-Intruments of Distance Work Virtualization of Physical Companents of Office Working Place’s Equipment Increasing Demand on Fully-Functioned Solutions Intellectualization QoS Managed Level. Organized Tenders. Workforce Productivity.

5.6. Distance Employment and Legislation

6. Conclusion

7. Annex. List of Companies, Mentioned in the Report


This Information Note is Prepared by J’son & Partners Consulting, We strive to provide factual and prognostic data that fully reflect the situation and are available to us before issuing the material. J’son & Partners Consulting reserves the right to revise the data after publication of new official information by the market players.